Returns must be authorised items returned within the cooling off period must be un-used, as-new and with all original packaging and instruction manuals intact unless they are special order products. We reserve the right to charge a 30 re-stocking fee. We can arrange return delivery through our network at an additional cost. If any of the packaging, manuals or other components are missing then the cost of this will also be payable by you. You will be credited within 30 days for goods returned under the above terms.
Only products which are standard stock items and have been approved by the company for restocking will be accepted. In this case a 30% restocking fee is charged with 50% for goods unpacked.The Customer will be responsible for the direct cost of returning the Goods to Refrigeration and Catering Equipment